Wed, 09/17/2014 - 16:28
A recent viewing of a Marx Brothers film caused me to reflect on one of the questions I’m frequently asked: “How do you deal with people who are against lean?”
My stock response is to quote Shigeo Shingo’s advice that “99 percent of objection is…
Wed, 08/20/2014 - 13:56
While I am an unabashed proponent of learning by doing, I have a list of books that have been essential to me over the years as a framework for experiential learning.
Most of these books were written before 1990, and one of the most insightful,…
Wed, 07/30/2014 - 16:27
I was speaking with a friend about a recent downsizing at his church. After nine years, a popular priest had been reassigned to another parish. In an apparent effort to cut costs, a new priest would now split his time between two parishes in…
Tue, 07/15/2014 - 10:09
I learned recently of the passing earlier this year of a person I worked with 20 years ago at my last job in manufacturing. Manny S. was a “lesser god,” a term which is meant neither to canonize nor demean him. He wasn’t perfect—not by a long shot—…
Wed, 06/25/2014 - 10:23
One of my early lessons in leading change came at the age of 19, while working in a program known as VISTA, Volunteers in Service to America. The lesson was this: Leading change is a marathon not a sprint.
Sometimes you just have to pace yourself…
Wed, 06/04/2014 - 12:02
Aconversation with a lean friend reminded me of a story that I shared four years ago. It dealt with the consequences of crazy measures and how lack of management oversight will allow these measures to persist indefinitely. Absentee decision makers…
Thu, 05/08/2014 - 10:28
A couple of recent events have given me an opportunity to showcase a great American manufacturer.
First, the events:
1. The 2014 Massachusetts Advance Manufacturing Summit, held April 29, 2014, at the DCU Center in Worcester, Massachusetts,…
Wed, 04/30/2014 - 10:09
For many years I worked for a manufacturer of pressure and temperature switches, a small company with a very big product selection. In our product catalog there were roughly three dozen distinct product families with hundreds of standard products,…
Mon, 04/14/2014 - 12:55
An old TV series I watched recently reminded me of an experience I’ve had many times in my work. In this I Love Lucy episode, Lucy is ordered by Ricky to create a schedule to make her “more efficient.” A schedule board, posted in their home, is a “…
Tue, 03/25/2014 - 18:11
As any conference-goer can attest, the shortest distance between two points is not a straight line when that line is the lunch line. At lean conferences like the ones I’ve attended, it’s especially incongruous to hear stories all morning about…