Thu, 02/02/2017 - 12:02
Here is an article I wrote 10 years ago, recently resurrected from the lost letter file. I can’t remember why I wrote it or for whom. Originally titled, “What is Kaizen?” the article still resonates with me as I hope it will with you.
My study of…
Mon, 12/19/2016 - 12:59
While holiday shopping at one of my favorite food places, Johnson’s Popcorn, I came upon a scene reminiscent of our lean training video, Toast Kaizen. After I placed my order for 18 one-gallon buckets of caramel corn for friends and family, the…
Tue, 11/08/2016 - 15:15
One of Shigeo Shingo’s popular status quo targets was engineers, whom he placed in three categories: table engineers, those who just sit around a table and talk about problems; catalog engineers, those who think the solution to every problem can be…
Mon, 10/17/2016 - 17:07
I was lucky that the first boss I ever had (at age 13) had much to teach at a point when I had much to learn. Chris M. was a brilliant but illiterate Italian immigrant and fisherman who had built a landmark restaurant and marina on the bay in Ocean…
Wed, 09/21/2016 - 14:15
The following is inspired by The Teachings of Don Juan (Washington Square Press, reprint 1985), an anthropological novel from the 1960s written by Carlos Castaneda, chronicling his travels with Don Juan, a Yaqui shaman. To crudely paraphrase,…
Mon, 09/12/2016 - 14:40
Last weekend in the Nantucket Ferry terminal, I passed a defunct phone booth: an ornate wooden kiosk used 20 years ago to frame a pay phone, provide a modicum of privacy, and hold a phone book. It appeared that this particular phone booth had been…
Wed, 08/17/2016 - 14:34
A friend and colleague remarked to me that “the lean market has become mature,” implying a depth and breadth of lean understanding in industry that I have rarely seen myself.
Standardized work, for example, almost always looks like time setting to…
Wed, 08/03/2016 - 14:08
Early along, as a student of the Toyota Production System (TPS), now referred to as lean, I struggled with some of the concepts and systems. For example, Shigeo Shingo’s claim that a four-hour machine setup could be reduced to less than 10 minutes…
Mon, 07/11/2016 - 13:50
I wrote a piece a little more than five years ago about a variety reduction program (VRP), an amazing but little-known product-design optimization tool. At the time I referred to VRP as an idea whose “time had not yet come.” Last week, as I gave a…
Thu, 06/30/2016 - 12:56
Many moons ago, when I was just getting started on my lean journey, I visited a large automotive supplier to benchmark pull systems. My own factory had started a pilot kanban between two work centers and I was hoping to gain some insight from a…