Mon, 09/24/2007 - 22:00
Question: What kind of dishes are made out of lead?
Answer: China
Many of us in U.S. industry have forgotten the principles of our dearly departed quality guru, W. Edwards Deming, since his passing in 1993. Since then our quality levels as a country…
Mon, 07/30/2007 - 22:00
“I’m starting with the man in the mirror,I’m asking him to change his ways.”
by Michael Jackson Question: What did the registrar auditor do after informing his client that he wasn’t allowed to give advice? Answer: He gave them advice.…
Mon, 05/28/2007 - 22:00
Question:Why was the son of an accountant for a U.S. manufacturing company forbidden to name his dog Fifo?
Answer: His Dad told him that all four-letter words starting with F are bad.
Last Tuesday, I performed another long, exhausting, internal…
Mon, 03/26/2007 - 22:00
Question:What do you call a root cause analyst?
Answer: A whys guy!
I had been summoned from my Chicago suburban home and office to visit a company in Wisconsin—Land of Cheese—to discuss the possibility of providing some lean training requested by…
Mon, 01/08/2007 - 22:00
In the past several months, registrar auditors strongly recommended to three former or current clients that they develop and install turtle diagrams for each of their processes. Two auditors from one registrar actually taught a former client how to…
Mon, 03/27/2006 - 22:00
Our company’s quality manual must mirror the ISO standard, must be between 25 and 40 pages in length and must be customized to our business. After the initial approval of the quality manual, no one within the company ever reads it again. The manual…
Mon, 02/27/2006 - 22:00
Why don’t registrar auditors audit clause 7.4 Purchasing of ISO 9001 when it comes to purchasing their services? After all, they’re providing a service that affects the quality of your operations, processes, and eventually, products.ISO 9001 states…
Mon, 08/02/2004 - 22:00
I’m a huge proponent of both Six Sigma and lean manufacturing. I’ve been teaching the tools used in Six Sigma for more than 15 years, and I make a portion of my living from consulting and training in these areas.
However, Six Sigma and lean…