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Many well-known business gurus will be speakers at the upcoming Outsourcing Summit, which will be held in San Diego next month. The conference will feature keynote addresses from Robert Reich, former U.S. Secretary of Labor, who will speak on “The Art and Practice of Change Insurgency;” Abe…
Aceva Technologies Inc. recently predicted that 2005 will see Six Sigma expand across enterprises and be accepted as the gold standard in process improvement. The prediction is part of Aceva’s annual business trend report. “2005 will be the year where Six Sigma will become a standard of measure in…
The Baldrige National Quality Program recently released its criteria for performance excellence in three areas: education, health care and business. The criteria are the basis for evaluation for the Malcolm R. Baldrige National Quality Award, and represent a common language for communication among…
The National Committee for Quality Assurance has announced that 39 health plans have committed to participate in NCQA’s Quality Plus program. Collectively, the plans cover 11.5 million Americans. Quality Plus standards focus on the depth, accuracy and interactivity of the information health plans…
National Quality Assurance USA has recently been accredited to perform registrations to AS9120, the new aerospace standard. NQA received the accreditation in December 2004 from the ANSI-RAB NAP, now known as ANAB. AS9120 specifically applies to aerospace subcontractors that receive outsourced…
A consortium of worldwide standards developers plan to open an office in Beijing in an effort to convince Chinese manufacturers to use U.S. and Canadian technical standards. The consortium, led by the American Society of Mechanical Engineers, will also advocate the development of Chinese standards…
The Minnesota Department of Human Services, which operates the state’s Medicaid program, will apply quality standards to five major areas of the plan. Administrators will use standards from the National Committee for Quality Assurance (NCQA) to satisfy federal and state managed-care requirements in…
In an effort to highlight the importance of international standards, the American National Standards Institute recently published the first in a series of short articles about the many different existing standards. The first highlighted standard is related to wood machinery safety and the…
The U.S. Department of Commerce’s Technology Administration and the Big Three automakers recently formed a partnership to improve the manufacturing competitiveness of the U.S. automotive industry. The partnership, called the United States Alliance for Technology and Engineering for Automotive…
One current and one former employee of 3M Co. recently filed suit against the company, alleging that its implementation of Six Sigma discriminates against older workers. The lawsuit, filed by Clifford Whitaker, 60, and Michael Mucci, 55, alleges that 3M favors Six Sigma training among its younger…
TÜV America recently added EAC 37 auditing services for clients in the education industry already undergoing ISO 9001 registration.TÜV was accredited by the ANSI-RAB NAP (now known as ANAB) to evaluate compliance to EAC 37 on Dec. 7, 2004, and will now apply its Insight Auditing services to the…
The American Society for Quality will offer courses examining quality management and improvement for people working in the service industry. ASQ has offered courses for service industry professionals in the past, but the focus was on applying quality tools and processes commonly used in the…
The National Electrical Manufacturers Association recently released a significant update of its Digital Imaging and Communications in Medicine standard. DICOM establishes a single language for exchanging medical digital images and related patient information, and allows the interoperability of…
A new partnership between Brooks Software and AssurX Inc. will allow the companies to target discrete manufacturers with a customized and fully-integrated quality management solution. Under the terms of the agreement, Brooks Software will resell AssurX’s CATSWeb non-conformance CAPA software, and…
A new partnership between Brooks Software and AssurX Inc. will allow the companies to target discrete manufacturers with a customized and fully-integrated quality management solution. Under the terms of the agreement, Brooks Software will resell AssurX’s CATSWeb non-conformance CAPA software, and…
The Shanghai Association for Quality recently recognized eight Chinese businesses with awards for their innovative and successful Six Sigma implementations. It was the first time the SAQ issued the awards, highlighting the growing popularity of Six Sigma in China. The winning businesses represented…
Retailers have long known that customers won’t shop at their stores if they don’t provide a satisfying buying experience, but finding ways to consistently meet customer expectations has been difficult. That’s where a new tool from AMR Research comes in. The company recently created a self-…
Six Sigma is fairly new to the financial services sector, but the methodology’s many successes and challenges in the industry will be the focus of an upcoming conference. The Strategic Research Institute is hosting the second-annual Six Sigma Strategy for Financial Services conference, which will…
Atos Consulting recently announced its plan to release a new Six Sigma practice based on PowerSteering software. Atos Consulting and PowerSteering have a long-standing marketing partnership and share several major clients. The new Six Sigma solution will be distributed to both company’s clients,…
Equitant recently hired a Six Sigma Master Black Belt to be its European director of operations. Dermot Ainsworth has a long work history with General Electric and has served as manufacturing manager for the company’s European sheet and film business, production sales inventory director for GE…
Northrop Grumman Corp. recently appointed a vice president for Six Sigma, among five other new vice presidents. Ron Smith will be in charge of implementing and overseeing Six Sigma in Northrop Grumman’s Space Technology Center, where the company develops a broad range of systems and products for…
In an effort to bolster consumer confidence in food supplies, the Food Marketing Institute (FMI) recently selected the American National Standards Institute to accredit the certification bodies that audit suppliers under the FMI’s Safe Quality Food program. The agreement is a pilot program aimed at…
R/D Tech Inc. recently acquired Staveley NDT Technologies, a provider of high-performance nondestructive testing equipment and sensors. Earlier this year, R/D Tech also acquired the nondestructive testing company Panametrics, and in 2003, bought out NDT Engineering, a supplier of eddy current…
The upcoming Quality Institute for Healthcare: Redesigning Systems of Care conference will feature seminars and keynote addresses from several important members of the quality community. The conference, to be held Feb. 14–16 at the Hyatt Regency New Orleans, is designed to detail the quality tools…
DNV Certification recently acquired CoreRatings, a leading European corporate responsibility rating agency. The acquisition recognizes the need for companies to provide more transparent and reliable information for investors. The combined expertise of DNV and CoreRatings will allow DNV to provide…