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One of the oldest chapters of the Association for Operations Management (APICS) and the Harrington Institute recently made a formal agreement to offer Six Sigma, process improvement and project management certification to APICS members around the world. Founded in 1960, the Golden Gate Chapter of…
The American Society for Quality 12th Annual ISO 9000 Summit will be held in Atlanta April 4–5The event will include three major meetings and conferences. Along with the ISO 9000 conference, it will also feature the U.S. Standards Group Meeting, and Summit course clusters and exams for attendees…
The Associated Press recently reported that a committee in Montana’s state legislature is working toward defining quality in education. The initiative is part of a larger effort to change the state’s school funding process. Following the unanimous vote to begin the process, the measure will next be…
Successful management is analogous to being a fighter pilot in a combat environment, according to Jim Murphy, an F-15 pilot who will deliver a keynote address at Quality Expo.Murphy is the founder and CEO of Afterburner Inc., a consulting company that uses fighter pilots to teach some of the world’…
Leading businesses identify customer satisfaction, cost savings and productivity improvements as the primary drives for their quality improvement initiatives, according to a new study from Best Practices LLC. Based on analyses from 46 major companies, the survey concludes that: There is a…
SigmaXL recently released a new version of its SigmaXL v. 4.0 software. The solution is an add-in for Microsoft Excel.The add-in is designed for statistical and graphical analysis. New features include Recall SigmaXL Dialog, which allows users to recall the last data worksheet they used; run charts…
6 Sigma Technology Group recently released GateKeeper 2.0, a software program designed to manage the security of technical, construction and facility projects in secure buildings. The company specializes in software that combines Six Sigma and application development. GateKeeper 2.0 automates end-…
Larry R. Smith has been appointed senior vice president of design and innovation of the Juran Institute.Smith worked for Ford Motor Co. for 27 years. Most recently, he was quality coach for Ford’s Heritage Team, which was responsible for revitalizing one of its manufacturing facilities. He was…
Pelion Systems Inc. and the Lean Learning Center recently formed a partnership to provide lean curriculum and consulting to manufacturing clients that are implementing lean processes. The companies will combine their areas of expertise to provide the services. Pelion Systems will offer the solution…
Northwestern Memorial Hospital, which has implemented an aggressive Six Sigma program, recently received one of the nation’s top awards for quality health care. The hospital, located in Chicago, received the 2005 National Quality Health Care Award from the National Committee for Quality Health Care…
WCBF will host a Design for Six Sigma conference June 9–10 in Las Vegas. The conference will feature workshops and user case studies for beginners and more advanced Six Sigma practitioners; specific tracks focused on design for product development, and design for transactional processes and…
After two years of steady increases, customer satisfaction with goods and services purchased and consumed in the United States has taken a dramatic downturn, according to the latest American Customer Satisfaction Index. The ACSI for the fourth quarter of 2004 was 73.6, down from 74.3, the largest…
Excellus BlueCross BlueShield recently received Case Management Accreditation from URAC, a Washington, D.C.-based health care accreditation agency that establishes quality standards for the health care industry. URAC’s standards require insurers to establish a process to assess, plan and implement…
Eastman Kodak Co. recently acquired OREX, a provider of nondestructive test equipment for specialty medical facilities. OREX has 84 employees, is headquartered in Yokneam, Israel, and is now part of Kodak’s Health Group’s Non-Destructive Testing group, which produces KODAK INDUSTREX digital systems…
The National Committee for Quality Assurance recently released a draft of its new Quality Plus standard. Comments on the draft are due by April 18. The standard, compliance to which is voluntary, identifies organizations that have adopted innovative practices or that promote quality care. It…
Most experts don’t see an end to the offshoring trend, but with an estimated half of all offshoring operations falling short of expectations, companies considering sending their operations overseas have to consider the risks—not merely the rewards—of doing so. The findings come from a report, “…
PowerSteering has acquired Breakthrough Management Group Inc.’s software assets. The two companies have entered into an agreement in which BMG will offer its project tracking software along with the complete suite of PowerSteering software. BMG will continue to provide Six Sigma solutions worldwide…
The International Electrotechnical Committee recently published a standard that limits the radio waves emitted by mobile phones. Limits on specific absorption rate (SAR)—the rate at which radio frequency energy is absorbed by the human body—are set by organizations like the International Commission…
Device features on computer chips as small as 40 nm can now be reliably measured, thanks to a new test structure developed by the National Institute of Standards and Technology. The new test structures are the product of NIST’s more than four-year effort to provide standard “rulers” for measuring…
The National Institute of Standards and Technology and the American National Standards Institute will co-sponsor a public forum on U.S. standards next month.The event is designed to engage stakeholders in a dialogue about the United States Standards Strategy document and invite public comment. It…
Racal Instruments Inc. recently released newWave, a software toolset designed to facilitate compliance to the new signal definition standard, IEEE 1641. Developed to assist software and test developers use and implement the new standard, newWave enables signal definition exports into ATML, C++ and…
Mark W. Hurwitz, president and chief executive officer of the American National Standards Institute, will retire from the organization at the end of the year. Hurwitz, 64, was appointed to the post in 1999. He cited his desire to spend more time with his family, and their plans to move from the…
It was 25 years ago that Philip Crosby’s watershed book, Quality is Free, was published—a landmark that Philip Crosby Associates will celebrate all year long. At a time when peers such as Deming, Ishikawa and Juran were focusing on the highly technical aspects of quality measurement and control,…
The largest North American trade show dedicated to innovation in manufacturing opens this week in Chicago. National Manufacturing Week features a Manufacturing Town Hall panel discussion with top government and trade officials, the National Association of Manufacturers’ 2005 Annual Survey and the…
The National Committee for Quality Assurance and the American Board of Internal Medicine will offer a new program to physicians seeking to maintain their ABIM certification and the opportunity to more easily earn a new distinction: recognition from NCQA and its partners. The agreement will allow…