Raissa Carey
Tue, 12/07/2010 - 15:01
Government Issues Guide on Repairing Homes With Chinese Drywall Problems China continues to pose outsourcing risks.
Mon, 04/05/2010 - 10:02
Nearly a year and a half after the first reports of problems with Chinese-made drywall that was linked to corrosion of home appliance and electrical components and to illnesses caused by high levels of sulfur, the U.S. Department of Housing and…
Good News for Consumers and Manufacturers: Car Dependability Improves Translation: Less inconvenience for consumers, lower warranty expenses to manufacturers
Sun, 03/21/2010 - 08:38
Automakers worldwide are showing continuous improvement in terms of long-term dependability and quality of their vehicles, according to results of the 2010 U.S. Vehicle Dependability Study (VDS), recently released by J.D. Power and Associates…
China Auto Industry Trying to Learn a Lesson from Toyota Setting quality guidelines for the auto manufacturing industry
Thu, 03/18/2010 - 10:53
The rapid expansion of the Chinese auto manufacturing industry has become a concern for the Chinese government, especially after the latest episodes with Japanese automaker Toyota, whose CEO has admitted to the world that the company’s fast growth…
China Shows its Quality Face A company’s scrap is not another country’s treasure.
Tue, 03/16/2010 - 17:58
Clothing items from world-renowned fashion brands such as Versace, Hermés, Dolce&Gabbana, Hugo Boss, and Trussardi were recently found substandard during a quality check performed by the government of China’s Zhejiang province, a wealthy part…
Will Toyota’s Recall Severely Impact Customer Satisfaction? The company’s proactive and unprecedented recall and sales halt, while expensive in the short term, may protect its image.
Thu, 01/28/2010 - 05:30
As in any good relationship, open communication is vital and Toyota Motor Corp., which recently suspended production and sales of eight models suspected of having sticky accelerator pedal problems, now has the perfect chance to show the world how…
The Quality Profession: A Report, an Idea, and the Truth An interview with H. James Harrington
Wed, 01/13/2010 - 06:00
W hen I started working on this story, I had an idea in mind. Based on a report that Quality Digest Daily ran in October, “Shifts in Consumer Spending and Saving to Usher in a New Economic Era,” I wanted to investigate whether less consumer…
U.S. to Develop Standards for Toxic Metals in Children’s Toys Announcement coincides with AP story on excessive cadmium in Chinese-made children’s jewelry.
Tue, 01/12/2010 - 19:31
The U.S. Consumer Product Safety Commission (CPSC) is working on the development of mandatory standards to deal with heavy and toxic metals in children’s products—especially the ones imported from China—and on testing protocols and lab…
Outlook for the Machine Tool Industry in the Current Economy An interview with Pat McGibbon of the Association for Manufacturing Technology (AMT)
Wed, 12/16/2009 - 07:37
Just as many industry sectors have been experiencing this year, the machine tools industry has seen a slow period in consumption and distribution of manufacturing technology. Manufacturing technology consumption data is relevant because it…
Why Isn’t the Government Held to Quality Measures? "Can Do," says Erie County
Tue, 10/06/2009 - 16:17
To Chris Collins, lean and Six Sigma, just like government and business management, go hand in hand.

In Erie County, where he fiercely advocates that a lean government can and will save taxpayers millions of dollars, Chris Collins…
“Right to Repair” Legislation Stirs Up Controversy Segments within auto industry are divided about the new bill.
Thu, 09/24/2009 - 05:00
As auto making evolves and cars increasingly become simply computers on wheels, independent repair shops are facing a new kind of problem: trying to decode and read cars’ on-board computer systems in order to diagnose problems and hopefully repair…