Tue, 06/24/2008 - 21:59
What is quality? An academic definition of quality as it relates to business might be that quality is a product or service that consistently has zero defects, conforms to particular specifications, and is satisfactorily received by the customer.…
Nicolette Dalpino
News Editor
Quality Digest
Nicolette Dalpino is a news editor for Quality Digest.
Fri, 02/27/2009 - 09:28