Mike Roberts

Research associate

Mike Roberts is a research associate with LNS Research based in Cambridge, Massachusetts. LNS Research provides executives a platform for accessing unbiased research and benchmark data to improve business performance. Roberts writes research papers, case studies, and contributes regularly to the LNS Research blog, where he covers topics including enterprise quality management software, manufacturing operations management, asset performance management, sustainability, and industrial automation 2.0.

Thu, 12/11/2014 - 10:59
Quality Management: More Than Risk and Compliance Reducing the cost of quality does grow revenue
Tue, 12/11/2012 - 12:52
Many companies struggle with the best way to think about and incorporate the cost of quality into operations. In this post we’ll examine some recent research highlighting how many companies fail to use reductions in the cost of quality as a driver…
What’s Driving EQMS Adoption? A recent LNS survey cites reducing cost of quality as a top management priority
Wed, 11/07/2012 - 13:08
Enterprise quality management software (EQMS) can play a vital role in both analyzing and reducing the cost of quality. Companies may use EQMS as a platform for cross-functional communication and collaboration, but also for automating, standardizing…
Insights from Mars’ and Dole’s Product Recalls Improving food safety with strong technology and traceability systems
Thu, 07/26/2012 - 10:31
Adverse food safety events can have disastrous effects on branding and profitability. Because information today can go viral in a matter of hours, companies in the food and beverage industry are faced with increasing pressures to operate seamlessly…
Top Five Quality Management Mistakes Affecting Operational Excellence Don’t overlook the growing capabilities of people, processes, and technologies
Wed, 07/25/2012 - 10:26
The issue of ensuring quality in manufacturing is eternal. What changes are the complexities of these issues and how decision makers respond to them. Market-leading companies are developing a model of operational excellence that aligns financial and…
Five Must-Have Quality Management Metrics for the Executive Dashboard Overcome data overload by focusing on these key areas
Tue, 07/10/2012 - 12:39
If you're responsible for managing operations, the following scenario won’t be new to you: You have a meeting with the executive team tomorrow, and you are running around to get information on metrics for your presentation. The next day, you’re…