Mon, 03/17/2014 - 10:29
While reading a list of 5S activities, I thought, “Am I mistaken?” The activities on the list didn’t match what I thought they should be. I dug a little deeper and discovered there has been a lot of variation in the translation from Japanese to…
Mon, 12/16/2013 - 17:42
The famous baseball player and sometimes philosopher Yogi Berra is credited with saying, “The future ain’t what it used to be,” and he really got that prediction right. Things are nothing like I imagined they would be 25 years ago. Maybe in my teen…
Wed, 10/16/2013 - 11:40
Recently, a friend from my undergraduate days complained that he was written up at work for low productivity. He operates a forklift in a warehouse and was informed that he only reached 97 percent of the previous week’s productivity.
I asked for…
Fri, 09/06/2013 - 11:47
It seems like every few years somebody, somewhere around the world asks, “What is quality?” or “What does quality mean?” I recently had the opportunity to make my own attempt at addressing this question when it was asked by the Deutsche…
Fri, 08/09/2013 - 16:30
I recently had an opportunity to learn about quality in industry in a Soviet Bloc nation, the former German Democratic Republic, better known as East Germany. I was invited to dinner with a family that included somebody who worked in a cotton mill…
Mon, 07/15/2013 - 10:36
I live and work in Germany, and I recently learned a useful German phrase: “Service Wüste.” Well, half-German; the service part is actually English. Translated into English it would mean “service wasteland” or “service desert.” That’s how many…
Mon, 04/08/2013 - 10:47
Thursday, March 28, 2013, was not a good day for the field of quality. On that day we quality practitioners lost the great statistician George E. P. Box, who died at age 93. I’m not a statistician; however, as a quality professional, I am…
Thu, 03/21/2013 - 10:55
Genichi Taguchi passed away in Tokyo on June 2, 2012, at the age of 88. He started his career by studying textile engineering with the expectation of entering his family’s kimono business, but was drafted into Japan’s Imperial Navy during World…
Mon, 02/25/2013 - 13:27
Tests have detected the presence of horse DNA in European meat products that were supposed to be beef. So far, many food products, from hamburgers in the United Kingdom to frozen lasagna in Germany, have been affected. The problem is believed to…
Wed, 02/20/2013 - 12:20
Editor’s note: This is part four of a four-part series about the history of quality. For a description of the earlier years in the quality movement, see part one, part two, and part three. The Six Sigma methodology is used to identify and…