Laurel Thoennes @ QD

Editor

Quality Digest

Laurel Thoennes is an editor at Quality Digest. She has worked in the media industry for 33 years at newspapers, magazines, and UC Davis—the past 25 years with Quality Digest.

Tue, 02/19/2019 - 12:01
Book: Essentials for the Improvement of Healthcare Using Lean & Six Sigma Dean H. Stamatis rolls up his quality sleeves and shows health care the “how to”
Mon, 12/06/2010 - 05:00
I n his new book, Essentials for the Improvement of Healthcare Using Lean & Six Sigma (CRC Press, 2010), author Diomidis H. Stamatis (aka Dean) presents solutions to the problems that plague the health care industry by providing case studies…
Book: Virtual Team Success How to build one, get high-performance results, and keep it motivated
Wed, 11/10/2010 - 06:57
In Virtual Team Success: A Practical Guide for Working and Leading from a Distance (Pfeiffer, 2010), authors Darleen DeRosa and Richard Lepsinger share findings from their 2008 global research study. They wanted to know what factors made some…
QualiPedia: Never Events Inexcusable mistakes in health care
Tue, 11/09/2010 - 07:45
The term “never events” refers to particularly shocking medical errors that should never occur (e.g., wrong-site, wrong-patient, wrong-procedure surgeries). There are other terms used in official capacities for such errors, but none have captured…
Event: Annual Quality Conference, Corrective and Preventive Action Hosted by ASQ Long Island Section, at Farmingdale State College, Friday, Nov. 5
Wed, 10/20/2010 - 19:42
(ASQ LI Section 303: Jericho, NY) -- The annual quality conference of the Long Island chapter of the American Society for Quality (ASQ) is being held at Gleeson Hall on the Farmingdale State College campus, Friday, Nov. 5, 7:30 a.m. to 4 p.m.…
Event: E-Learning Live Training, Certification Programs Four courses and online office hours beginning in November
Tue, 10/19/2010 - 15:02
The Performance Management Group (TPMG) is offering new live, e-learning courses through two certification and training programs: Lean Six Sigma Service Excellence and Performance Management. Lean Six Sigma Service Excellence Course: No. Online…
E-Book: 10 Steps to Successful Teams Create a culture of problem-solvers
Mon, 10/11/2010 - 13:03
“Organizations that use teams effectively to work through goals or operational challenges accomplish much more than simply solving an internal problem; they create a culture of self-motivated problem-solvers,” writes author Renie McClay. The…
Books: Kansei Engineering—Product Development Based on Customers’ Needs Two books explore kansei engineering: one defines it and one shows how to apply its methods
Tue, 09/21/2010 - 13:13
What is kansei engineering? Editors Mitsuo Nagamachi and Anitawati Mohd Lokman and publisher CRC Press present two books that explore kansei engineering: Innovations of Kansei Engineering defines in detail what kansei is and its role in developing…
H. James Harrington Honored by the Australian Organization for Quality Harrington is first person outside of Australia to be honored as “The Global Leader in Performance Improvement Initiatives.”
Tue, 05/04/2010 - 15:11
In appreciation for the invaluable efforts of H. James Harrington to improve quality around the world, the Australian Organization for Quality New South Wales Inc. has honored Harrington as “The Global Leader in Performance Improvement Initiatives…
Event: ASTD 2010 International Conference & Exposition The best networking opportunity of all—attending the conference with more than 8,000 peers and professionals.
Mon, 04/19/2010 - 14:22
(ASTD: Alexandria, VA) -- Each spring the American Society for Training & Development (ASTD) holds the ASTD International Conference & Exposition. This premier event for workplace learning and performance professionals welcomes attendees…
Book: New Book Challenges Managers to Lead Kaizen Empowering everyone to be a problem solver
Tue, 04/06/2010 - 14:50
This new book by authors Bunji Tozawa and Norman Bodek, How to Do Kaizen: A new path to innovation (PCS Press, 2010), explains kaizen, the Japanese method of improvement that works from the ground up and on a continuous basis. It directly involves…