J.D. Power and Associates
Thu, 03/31/2016 - 10:40
Study: Online Auto Shoppers Rate Site Usability Over Branding Honda ranks highest among manufacturer websites in satisfying new-vehicle shoppers
Wed, 07/28/2010 - 15:58
(J.D. Power and Associates: Westlake Village, CA) -- Auto manufacturer websites that focus primarily on brand image promotion and interesting design features rather than usability may be hindering vehicle shoppers in their search for information,…
Study: Online Auto Shoppers Rate Site Usability Over Branding Honda ranks highest among manufacturer websites in satisfying new-vehicle shoppers
Wed, 07/28/2010 - 15:58
(J.D. Power and Associates: Westlake Village, CA) -- Auto manufacturer websites that focus primarily on brand image promotion and interesting design features rather than usability may be hindering vehicle shoppers in their search for information,…
Health Insurance Service Experience More Important Than Cost to Employers Employers aren’t just looking for low prices; they want stellar service from their health insurance carriers.
Tue, 06/29/2010 - 15:08
(J.D. Power and Associates: Westlake Village, CA) -- Even as health care insurance premiums continue to skyrocket, the service experience has more effect than cost management on overall employer satisfaction with their primary health insurance…
Health Insurance Service Experience More Important Than Cost to Employers Employers aren’t just looking for low prices; they want stellar service from their health insurance carriers.
Tue, 06/29/2010 - 15:08
(J.D. Power and Associates: Westlake Village, CA) -- Even as health care insurance premiums continue to skyrocket, the service experience has more effect than cost management on overall employer satisfaction with their primary health insurance…
Study: For the First Time, U.S. Autos Beat Imports in Initial Quality Ford and General Motors models now rank in top three for their segments.
Tue, 06/22/2010 - 09:25
(J.D. Power and Associates: Westlake Village, CA) -- Domestic auto brands, as a whole, have demonstrated higher initial quality than import brands for the first time, according to J.D. Power and Associates’ recently released 2010 U.S. Initial…
Study: For the First Time, U.S. Autos Beat Imports in Initial Quality Ford and General Motors models now rank in top three for their segments.
Tue, 06/22/2010 - 09:25
(J.D. Power and Associates: Westlake Village, CA) -- Domestic auto brands, as a whole, have demonstrated higher initial quality than import brands for the first time, according to J.D. Power and Associates’ recently released 2010 U.S. Initial…
The Auto Industry Outlook for 2010 Q & A with J.D. Power and Associates’ executives on the industry’s developments on quality, reliability, and transparency
Thu, 03/04/2010 - 11:01
(J.D. Power and Associates: Westlake Village, CA) -- For those who thought things in the automotive world couldn’t get any wilder, a look at recent headlines about Toyota and other auto manufacturers’ woes suggests that turmoil and change may be…
The Auto Industry Outlook for 2010 Q & A with J.D. Power and Associates’ executives on the industry’s developments on quality, reliability, and transparency
Thu, 03/04/2010 - 11:01
(J.D. Power and Associates: Westlake Village, CA) -- For those who thought things in the automotive world couldn’t get any wilder, a look at recent headlines about Toyota and other auto manufacturers’ woes suggests that turmoil and change may be…
2009 North America Hotel Guest Satisfaction Study Improved satisfaction despite economic challenges
Tue, 02/02/2010 - 10:35
(JD Power and Associates: Westlake Village, CA) -- Facing similar challenges to that of the domestic airline and auto industries—namely, rising costs and a lack of customers—the hotel industry has also been forced to slash operating costs and…
2009 North America Hotel Guest Satisfaction Study Improved satisfaction despite economic challenges
Tue, 02/02/2010 - 10:35
(JD Power and Associates: Westlake Village, CA) -- Facing similar challenges to that of the domestic airline and auto industries—namely, rising costs and a lack of customers—the hotel industry has also been forced to slash operating costs and…