Thu, 04/09/2015 - 15:42
In a recent article in the Dec. 28, 2014, issue of The Wall Street Journal, “Colleges Need a Business Productivity Audit,” authors Frank Mussano and Robert Iosue argue that colleges should be audited, as business are, “to identify unprofitable…
Mon, 03/09/2015 - 11:34
Most professors and many administrators have great difficulty accepting the idea of students as customers. Some put great effort into finding ways to describe students as anything but customers, preferring such terms as “partners,” “empowered…
Thu, 01/29/2015 - 09:13
Books and their authors can be very influential. They can initiate widespread awareness of a subject and maintain loyal followings long after the publication of their best works. However, when you read books about lean management, or follow…
Wed, 10/22/2014 - 14:42
Have the leading figures in the lean community walked the “Respect for People” talk? Not in my view.
Most of these leaders have only recently begun to understand and embrace the “Respect for People” principle. Although there are many dimensions to…
Tue, 09/16/2014 - 12:08
There are only two paths to lean leadership that people can take. One path, based on traditional human resource development models, nearly always results in failure. The second path nearly always results in success, but precious few leaders are…
Wed, 09/10/2014 - 00:00
The lean community continues to face a problem that hurts efforts to advance progressive lean management: It is the great difficulty in clearly separating and effectively communicating the difference between real lean and fake lean, i.e., lean…
Tue, 03/04/2014 - 12:01
As an engineer, my natural tendency is to look at things from the perspective of how something failed rather than why it worked (though in my writings about lean, I do both). However, the factors that cause failure are merely the antithesis of why…
Wed, 02/26/2014 - 16:49
Let’s get rid of value stream maps. I can hear it now: “Why would you say such a thing? Value stream maps are great. We can’t see waste without them.”
Precisely.
Value stream maps have developed an outsized importance in relation to other types of…