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Theysan Kasirajan
Editor’s note: We’re intrigued by this article, in which the author posits the idea of "Theozen," the author’s term for a God-based approach to quality.
Most of us have some sort of spiritual belief, whether it’s part of an organized religion such as Buddhism, Christianity, Hinduism, Islam,…
Praveen Gupta
Most quality management systems don’t produce the desired results because of the way companies use it to affect their bottom line.
A QMS is often considered to be a burden, and there’s apathy in all levels of the organization toward quality. ISO 9001 systems, for example, are considered to be paper…
Bill Kalmar
As the holiday season approaches, several inevitable occurrences will try our patience. Along with people jostling in lines, the NASCAR-like jockeying in the parking lots, out-of-stock merchandise and interminably long lines for Santa, we also have to endure the banes of holiday…
Larry P. English
Déja vu After the 2006 primary elections in the United States, a local newspaper article headline read, “Computer ballots in stage of ‘trial and error.’” Although elections are critical in a democratic society, electronic voting that isn’t transparent has been introduced with a trial-…
Georgia Tech postdoctoral fellow Jean-Francois Masson holds a microelectrode modified with a biosensing layer capable of measuring adenosine triphosphate (ATP), a chemical involved in energy transport in humans. It’s of interest to medical…
Craig Cochran
Last year I had the good fortune of doing some consulting with B&C Specialty Products in Hopeulikit, Georgia. B&C does light manufacturing, primarily plastic molding and assembly, and they also distribute imported products produced by companies in the Far East. They have about…
Steven Ouellette
The Stupid Six Sigma Tricks countdown continues this month with an increasingly common error: “Inadequate Infrastructure.” By infrastructure, I mean those systems and processes that need to be in place in order to support the objectives of Six Sigma. Regardless of how you define Six…
Dirk Dusharme @ Quality Digest
Following last month’s excellent article "Management and the Bhagavad-Gita" by M. P. Bhattathiri, Quality Digest got several requests for an article discussing how the Christian bible might also be used in an organizational context. In the following, Quality Digest editor in chief, Dirk Dusharme,…
Denise Robitaille
Surely you remember the tale of the emperor’s new clothes, a wonderful story filled with multiple quality training opportunities.
There was an emperor who was pompous and vain. One day, two scoundrels came to the palace, presenting themselves as tailors from a distant land. They said they had woven…
Dennis Bradley
In March 2005, EIA/ECCB-954, "Electrical and Electronic Components and Products Hazardous-Substance-Free Standard and Requirements" was developed and released as a U.S. national standard. In April 2005, the IECQ management committee agreed at its annual meeting in the United Kingdom to…
Bill Kalmar
As the cool, crisp air of autumn begins to make its annual appearance here in the Midwest, and the trees on country roads are aflame with color, it’s time to make some wardrobe decisions. Should I select the fur-lined parka over the Gore-Tex windbreaker? Are the Eddie Bauer boots warmer than the L.…
Praveen Gupta
Globalization has led to worldwide economic growth, shared resources and shared business functions. Some countries dominate manufacturing, others software or the service industry. The quality of manufacturing operations has been improving for decades, but the quality of service appears to be…
Douglas C. Fair
Last month’s column, “The Top 10 SPC Mistakes,” outlined five mistakes to avoid when building a successful statistical process control (SPC) system. Here they are:
10. Training everyone 9. Charting everything 8. Segregating control charts from manufacturing 7. “Pinching” the SPC coordinator 6…
A worsening epidemic of sophisticated antimalarial drug counterfeiting in Southeast Asia and Africa is increasing the likelihood of drug-resistant parasites, which yield false-positive results on screening tests and risk the lives of hundreds of thousands of malaria patients—mostly…
Brian Copeland
Every day, I hear from frustrated quality assurance (QA) managers who’ve been informed by project management that their six-week testing schedule has been reduced to two weeks or less. It usually involves some sob story about how the development team is a month late because of the…
Thomas R. Cutler
In a repetitive manufacturing environment, Six Sigma’s quantification is much easier than in the engineer-to-order (ETO) manufacturing environment, where no two products are identical.
Six Sigma is a program that affects the entire company. What have been missing for ETO manufacturers are the…
Thomas R. Cutler
In a repetitive manufacturing environment, Six Sigma’s quantification is much easier than in the engineer-to-order (ETO) manufacturing environment, where no two products are identical.
Six Sigma is a program that affects the entire company. What have been missing for ETO manufacturers are the…
Steven Ouellette
So far, we’ve discussed Stupid Six Sigma Tricks #10: Conflating systems, methods and tools and #9: Confusing breakthrough with continuous improvement. This month, I’ll spend some time on a more subtle, and no less costly mistake that, in its extreme form, we’ll call Stupid Six Sigma Trick #8:…
Craig Cochran
Last year I had the good fortune of doing some consulting with B&C Specialty Products in Hopeulikit, Georgia. B&C does light manufacturing, primarily plastic molding and assembly, and they also distribute imported products produced by companies in the Far East. They have about…
Denise Robitaille
Blame is one of the most useless, albeit pervasive, reactions that surround problem solving. For many people, the initial reaction when something goes wrong is: “Who did this?” The less-than-subtle implication underlying this question is: “I want to know who screwed up.” Some may even…
Last month’s SBGi on HSF column, “Now What?,” focused on the emergence of RoHS and WEEE as part of the global hazardous-substance-free (HSF) movement. This month, we’ll look at what has been happening in the electrical and electronics equipment industries and in the European Union…
Kimberly Kayler
As a major manufacturer and distributor of uncoated free-sheet papers, containerboard and corrugated containers, newsprint and market pulp, Boise Paper Solutions provides products that aid their customers in making their own products. That is why having to go offline for unscheduled lime kiln shut-…
Praveen Gupta
Lean and Six Sigma have been implemented for many years and organizations have benefited from both methodologies. With Six Sigma, corporations have reaped benefits in the billions of dollars. With lean, organizations have reported up to 90-percent reductions in space utilization and cycle-times.…
In the last InsideSixSigma issue, we published a brain teaser by Steve Wise, who proposed a scenario and asked you to pick a chart that best described the situation in a manufacturing operation. Here, Wise gives the correct response and comments on the wrong ones. Correct response The…
Bill Kalmar
Conversation at a business luncheon tends to be focused on work. The meal and service are secondary concerns. Still, clumsy service or a poorly prepared meal can ruin a productive business meeting, and a delightful meal and impeccable service can make such an experience enjoyable. Recently, I had a…