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Industrial XR: Fulfilling Human Potential in Smart Factories
Bill Bernstein, Teodar Vernica
Step into the factory of the future. Alicia, an operations manager, sits at her workstation viewing a digitally enhanced video feed of the facility, using cameras installed in strategic locations. Wearing safety gear, a maintenance engineer named Bob checks his tablet for the next machine to fix.…
Compliant Steam Filtration Is Key to Food and Beverage Safety
Del Williams
Approximately 48 million people in the United States (one in six) get sick, 128,000 are hospitalized, and 3,000 die each year from foodborne diseases, according to the Centers for Disease Control and Prevention. Consequently, the FDA Food Safety Modernization Act (FSMA) is transforming the nation’s…
Three Steps to Resilient Manufacturing
Jason Chester
For manufacturers—as for all of us—the past few months have been a blur of fast adaptations and long periods of waiting. At the start of the pandemic, many manufacturers did what they have always done in the face of disruption: adapt and find the fastest workaround for the challenge at hand.…
Three Questions to Ask Yourself Next Time You See a Graph, Chart, or Map
Carson MacPherson-Krutsky
Since the days of painting on cave walls, people have been representing information through figures and images. Nowadays, data visualization experts know that presenting information visually helps people better understand complicated data. The problem is that data visualizations can also leave you…
Seven Tips for Better Telework and Remote-Employee Engagement
Kate Zabriskie
‘It was one thing to see her entire family during meetings when everyone first went into lockdown, but we’re months into this. Shouldn’t she have come up with some kind of work-at-home plan by now? I did. The situation is maddening! Her kids, dog, and husband do not mix well with work.” “At first…
Speaking of Pandemics: The Art and Science of Risk Communication
Bob Holmes, Knowable Magazine
This story was originally published by Knowable Magazine. Infectious disease expert Anthony Fauci. Coronavirus response coordinator Deborah Birx. County health officials across the United States. The Covid-19 pandemic has led to the emergence of a new set of household names: those in the media…
Cybersecurity: Protecting Your Company During Telework Operations
Jacob Horne
Cybersecurity is a complex topic no matter what industry vertical it is applied to. In order to reduce that complexity, it helps to frame cybersecurity in the context of the business. For manufacturers, there is a familiar concept that can be used: Begin with the end in mind. So what does the end…
Building Digital Resilience Around the Customer
Joerg Niessing
Since Covid-19’s arrival, digital resilience increasingly refers to the strategic use of digital technologies in delivering customer value and business growth despite adversities. Indeed, some industries—such as hospitality, higher education, or traditional retail—were hit more than others because…
Culture Change
Bruce Hamilton
Shortly after a recent post, in which I referred to sowing the seeds of change, I enlisted the help of my son, Ben, to reseed a particularly bare area of our yard. I’d neglected this spot for a few years, and it had become sparse and dormant. Fixing the problem was therefore not merely a matter of…
The Future of Everything Is Risk-Based
Greg Hutchins
My recent epiphany was that the lens for all work and even for everyday living during the next few years will be risk-based. Why do I make this case? In January 2020, my company was selected to participate in the largest pitch fest in the Northwest, TechfestNW, which was originally scheduled for…
The Future of Quality Management Is Business Success, Part 7
Tom Taormina
Each article in this series presents new tools for increasing return on investment (ROI), enhancing customer satisfaction, creating process excellence, and driving risk from an ISO 9001:2015-based quality management system (QMS). They will help implementers evolve quality management to overall…
As Offices Reopen, Here’s What to Expect if You’re Worried About Getting Sick on the Job
Elizabeth Tippett
If you’re among the tens of millions of people returning to work or preparing to do so after months sheltering in place, you may be worried it will put you and your family at increased risk of exposure to Covid-19. The dilemma may be especially stark for the millions of Americans who can expect…
Manufacturing Cybercrime: It’s Worse Than We Thought
Douglas S. Thomas
The cyber world is relatively new, and unlike other types of assets, cyber-assets are potentially accessible to criminals in far-off locations. This distance provides the criminal with significant protections from getting caught; thus, the risks are low, and with cyber-assets and activities being…
How Continuous Improvement Principles Help Manufacturers Embrace Uncertainty
Ted Theyerl
‘Forward!” It’s the state motto of Wisconsin, where I work to help manufacturing companies improve their operations and processes. It’s one simple word that holds a lot of meaning and relevance. It’s what I want companies I work with to embrace, practice, and execute. Forward is a word that helps…
Thinking Outside the Pandemic
Bruce Hamilton
For the last four months, GBMP has, of necessity, pivoted to predominantly virtual consulting, training, and coaching. Now, as the economy begins to reopen, I’d like to share with you two lessons that we have learned. Office space adds limited value to our work We have discovered that physical…
Prioritization Is a Matter of Perspective
Jim Benson
You feel like you need to prioritize. That is a cry for help. And prioritization isn’t the help you need. At this point, any act of prioritizing is a small bandage on a very large wound. You can, and probably should, still do it, but it will give you only momentary relief. Politics, silos, poor…
Types of Data and the Scales of Measurement
Ryan Ayers
Data are valuable assets, so much so that they are the world’s most valuable resource. That makes understanding the different types of data—and the role of a data scientist—more important than ever. In the business world, more companies are trying to understand big numbers and what they can do with…
Our Return to Work Initiative: Respond, Return, and Reimagine
Farhana Ahmad
When Intelex developed its return-to-work program, we decided the best approach would be a phased one. Similar to the concept of continuous deployment, breaking down the plan to allow individuals to quickly process, adapt, and execute practices and procedures makes it more manageable for employers…
Seven Manufacturing Digitization Challenges and How to Overcome Them
Celia Paulsen
Artificial intelligence (AI)-powered robots, 3D printing, the internet of things (IoT)... there’s a whole world of advanced manufacturing technology and innovation just waiting for small and medium-sized manufacturers (SMMs) that want to step up their digital game. Unfortunately, manufacturing…
Crashing U.S. Auto Sales: Can the Industry Recover?
Knowledge at Wharton
While sales of products like toilet paper, hand sanitizer, and even home appliances have skyrocketed during the coronavirus pandemic, auto sales have experienced the opposite. Through March, April, and May 2020, total vehicle sales in the United States fell to levels not seen since the Great…
The Trap of Getting Back to Normal During the Pandemic
Gleb Tsipursky
As a vast number of companies rush to reopen, they’re falling into the trap of “getting back to normal.” They don’t realize that we’re heading into a period of waves of restrictions, due to many states reopening too soon. Indeed, some of the states that opened early have already reimposed some…
How GE Missed Out on the LED Revolution
Michael Weinold
After nearly 130 years in business and a series of breakthrough innovations that shaped the way we light up our homes, General Electric has sold its lighting division to the U.S.-based market leader in smart homes, Savant, for a reported $250 million (£198 million). Although a licensing agreement…
Managing Productivity
Ken Voytek
I’ve made it my personal crusade to keep a focus on the fundamental importance of productivity to manufacturers, to the Manufacturing Extension Partnership (MEP) program at the National Institute of Standards and Technology (NIST), and to the MEP centers that do the daily work of helping small…
The Digital Dilemma
Jeffrey Phillips
Throughout human history we’ve constantly sought out tools and capital to make us more productive. From the formation of basic tools to assist in farming to real cultivation and shaping of the land for greater yields, humankind learned to grow food. Further research into genetics, fertilizers, and…
Quality Professionals Need to Defeat Unconscious Bias
Gleb Tsipursky
How can quality professionals defeat unconscious bias? First, you need to know what unconscious bias is. Unconscious bias (also known as implicit bias) refers to unconscious forms of discrimination and stereotyping based on race, gender, sexuality, ethnicity, ability, age, and so on. It differs…

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