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Dileep Thatte
In 2018, the United Nations General Assembly proclaimed that, every year, June 7 would be celebrated as World Food Safety Day. In 2020, the World Health Organization (WHO) and the Food and Agriculture Organization (FAO) of the United Nations decided to jointly facilitate the observance.
The…
Saligrama Agnihothri
Health-tracking devices and apps are becoming part of everyday life. More than 300,000 mobile phone applications claim to help with managing diverse personal health issues, from monitoring blood glucose levels to conceiving a child.
But so far the potential for health-tracking apps to improve…
Gleb Tsipursky
Due to strong employee resistance and turnover, Google recently backtracked from its plan to force all employees to return to the office and allowed many to work remotely. Amazon also backtracked on its plans to have a fully office-centric culture and allowed employees to have a hybrid schedule.…
Dawn Bailey
The spirit of service—for a small clinic started in 1913 to provide free care to Los Angeles (LA)—lives today in the servant-leader aspirations of 2019 Baldrige Award recipient Adventist Health White Memorial (AHWM), a 353-bed, safety-net hospital.
The community of two million people that AHWM…
Clare Naden
Travel and tourism took a beating during the Covid-19 pandemic, with borders closed, airlines grounded, and many establishments shut for months. Now as the industry attempts to recover in this new context, constantly changing rules and regulations are making it a far-from-simple task. What’s more,…
John Preston
‘This government is obsessed with skilling up our population,” said Boris Johnson in his recent speech on “leveling up.” There’s still a fair amount of uncertainty about exactly what the United Kingdom prime minister’s plan to level up the regions will involve, but manufacturing and skills seem…
ISO
There’s more than one path to service management. It refers to all the activities, policies, and processes that organizations use for deploying, managing, and improving IT service provision. In today’s technology-driven corporate landscape, the two leading methodologies come from the world of…
Jim Benson
Value stream mapping is a team exercise, it’s collaborative, enlightening, and the foundation for professionalism.
I’m pretty well-known for saying that teams are unique and that there is no one process that satisfies every team’s needs. There is, however, one activity that I’ve seen every team we…
Gleb Tsipursky
When a threat seems clear to you, it’s hard to believe others will deny it. Yet smart people deny serious risks surprisingly often.
A case-in-point example comes from my experience helping a midsize regional insurance company conduct a strategic pivot to thrive in the post-Covid world in January…
Silke von Gemmingen
Due to digitalization in Industry 4.0, internal logistics is subject to constant change. Internal traceability—i.e., tracking goods in the warehouse or production facility—increasingly plays a key role. Manufacturers and consumers are placing more emphasis on the safety and quality of products.…
Lawrence Livermore National Laboratory
A Lawrence Livermore National Laboratory (LLNL) scientist and collaborators have demonstrated the first-ever “defect microscope” that can track how populations of defects deep inside macroscopic materials move collectively.
The research, which appeared last month in Science Advances, shows a…
Adrian Hernandez, C. Michael White
T
he U.S. Food and Drug Administration (FDA) regularly inspects manufacturing facilities to ensure that drugs meet rigorous quality standards. These standards are vital to protect patients from drugs that are incorrectly dosed, contaminated, or ineffective.
But over the past few years, tens of…
David Cahn
Lean Six Sigma has improved manufacturing operations and processes for years now. Now the effect of the methodology is extending to supply chain and operations to help eliminate waste and reduce variation. Using lean to eradicate waste and Six Sigma to eliminate defects by reducing process…
Phanish Puranam
As businesses increasingly adopt AI-driven decision making, experts agree that the most interesting questions are not about whether humans can beat machines or vice versa, but how the two forms of intelligence can most fruitfully collaborate—and how organizations can best facilitate those…
Steven Severt
When it comes to ongoing certification of your quality management system (QMS), whether it’s certified to ISO 9001, ISO 13485, IATF 16949, or AS9100, how many times have you found yourself “preparing for an external audit?”
Picture the scene: You’ve got the dates set on the calendar months in…
Steven Stein
Supply chain management (SCM) has been defined as “the design, planning, execution, control, and monitoring of supply chain activities with the objective of creating net value, building a competitive infrastructure, leveraging worldwide logistics, synchronizing supply with demand, and measuring…
Emily Newton
Effective equipment testing is essential for manufacturers of industrial equipment and end-users. Without testing, defects and damage can shorten the life span of equipment, cause unplanned downtime, and reduce the quality of finished goods.
This is especially true for businesses in sectors like…
Terry Onica, Cathy Fisher
With recent disruptions critically impacting the automotive supply chain and costing manufacturers millions in lost production and sales, it is clear that supply delivery issues now need the same level of attention as vehicle safety and quality. What is really at the root of ongoing delivery…
Bruce Hamilton
PDCA—plan, do, check, act (or adjust)—is one of those acronymic concepts that regularly finds its way into lean discussions. Descended from Francis Bacon’s scientific method (hypothesis, experiment, confirmation), PDCA has become a ubiquitous catchword for business process improvement. From…
Christopher Allan Smith
This series is about getting you through a catastrophe. The first three articles (see “All articles in this series”) were about preparing and responding to the world around you when it’s consumed by calamity. As our world here was. In this article, we deal with how to handle all the information,…
Glenn Daehn
Failure of a machine in a factory can shut it down. Lost production can cost millions of dollars per day. Component failures can devastate factories, power plants, and battlefield equipment.
To return to operation, skilled technicians use all the tools in their kit—machining, bending, welding, and…
Corey Brown
Getting inside the mind of an ISO 9001 auditor is crucial to a successful ISO audit. Think of it like a gift: Even the best of presents can be unappealing when wrapped in crumpled, messy newspaper and duct tape.
Understanding the background and motivating factors for ISO auditors will help you…
Doug Devereaux
The premise for the NIST MEP Digital Supply-Chain Network project is familiar to MEP centers—many small and medium-sized manufacturers (SMMs) are often not ready for Industry 4.0 and don’t know how to implement it. Manufacturers with fewer than 50 employees often lag in digital supply-chain areas…
Christopher Allan Smith
I was a strange kid. Who knows where our fears come from? What I do know is Godzilla is somewhere near the core of one of my weirder fascinations. When I was four, I watched Godzilla vs. King Kong on TV with my father. It made a mark.
One part megalophobia, one part awesome nature, one part primal…
Duke University
Price discounts and other promotions on consumer goods can boost a product’s sales in the short term, but that same strategy may destroy a brand’s equity, according to research from Carl Mela, a marketing professor at Duke University’s Fuqua School of Business.
Brands often focus on the short-term…