Tue, 11/28/2017 - 12:02
Lean says: Manage flow. Your brain says: My work isn’t linear. My day is filled with interruptions, and so I don’t have the “luxury” of flow. What’s at play here: functional fixedness.
If there is one area where there’s not an obvious transfer of…
Wed, 11/01/2017 - 12:02
Lean says: Map the value stream. Your brain says: I’ve been doing this so long, it’s become second nature to me. The steps are right here—in my head.
What’s at play here:• Illusion of transparency
• Curse of knowledge/information…
Thu, 09/28/2017 - 12:02
While heading to a session at the most recent Lean Transformation Summit, I found myself confronted with signage that posed the following open-ended question: “All problem solvers must....”
Given how the work we do at Modus Cooperandi focuses…
Wed, 06/15/2016 - 16:58
No doubt you’ve seen evidence of its ascendance: The cottage industry that’s become a multibillion dollar “motivational industrial complex” of sorts. Its rallying cry, “If you think it, you can achieve it!” is plastered just about everywhere these…
Thu, 05/12/2016 - 13:19
“It is a common experience that a problem difficult at night is resolved in the morning after the committee of sleep has worked on it.”—John Steinbeck In Personal Kanban (Modus Cooperandi Press, 2011), Jim Benson and I discuss how workflow…
Thu, 04/07/2016 - 11:30
I recognize that the title of this column might stir up some controversy, especially among fellow coffee enthusiasts. Not to mention it puts me at risk of getting exiled from my beloved adopted home, Seattle. And yes, perhaps “Clarity > Coffee”…