Phil Jamison is the solutions manager, professional services at MetricStream Inc., developer of enterprisewide governance, risk, and compliance (GRC) and quality solutions in Palo Alto, California. He has more than 30 years experience in supplier quality engineering and management. He developed and implemented strategic supplier quality processes and tools for major contract manufacturing companies and holds Green Belts in design for Six Sigma, Six Sigma, and lean Six Sigma. Jamison has traveled the world conducting supplier audits, implementing corrective actions, and training suppliers in process improvement techniques.