Mike Cudemo is the director of Sparta Systems’ customer success program, which accelerates knowledge transfer of best practices to customers to enhance overall business performance. Cudemo has more than 12 years experience integrating manufacturing operations with enterprise resource planning and value chain systems at Fortune 100 companies. Trained as a systems engineer to analyze and simplify computer systems, Cudemo has spent a career helping clients understand their core business drivers, simplify the underlying processes, and automate the repetitive, nonvalue-added tasks which introduce defects and waste.