Mark Jones is an experienced technologist and has been improving business operations with computing solutions for more than 30 years. Jones is the author of Project Management Competence: A Pragmatic Guide to Assessment for Project Managers (Applied Program Management Inc., 2013), and Why You Need to Employ More People With Disabilities (Applied Program Management Inc., 2012). Jones has been a team leader in the healthcare, retail, utility, telecommunication, and public sectors.