Tue, 01/15/2013 - 10:56
Editor’s note: This topic will be covered at greater length in an IBS-Quality Digest webinar on Tues. Jan. 29, 2013, at 11 a.m. Pacific/2 p.m. Eastern. Click here to register for this event.
Labels are a primary way to share product information in…
James Hartford
Manager customer support
James Hartford is the manager of customer support at IBS America Inc., developer and provider of integrated software that enables businesses to comply with a wide range of quality standards. Hartford manages the support staff and the maintenance customer base concerning three products at IBS. He provides internal support for testing or company-related software issues, for ISO-compliance internal audits, and in reviewing customer design input, and prioritizing future releases. Hartford writes in IBS’America’s Quality Management 2.0 Blog.
Tue, 01/15/2013 - 10:56