Wed, 04/06/2016 - 15:12
Previously in this series, we looked at applying the principles of process improvement (PI) to itself. We identified metrics that help define effective and efficient PI, and then analyzed some work practices that help drive these metrics. Here, we…
Mon, 02/22/2016 - 12:29
In the first article of this series, we explored what a process improvement (PI) function would look like if it could apply the principles of reducing waste and variation to its own processes. Here, we build on that analysis to identify the work…
Thu, 01/21/2016 - 14:51
As process improvement practitioners, we get hired to drive waste and variation out of our clients’ businesses. But what if we hired ourselves, provided frank advice, and then listened to it to drive waste out of our own business or process?
Could…