Gaurav Tamta is an independent consultant working with organizations on strategic initiatives to create and improve processes, quality, and client satisfaction scores. Using a client-focused approach, he has helped organizations turn around their quality programs. As the global quality director of Toluna, Tamta was instrumental in leading marketing research, data collection, reporting and visualization organization with more than 500 FTEs operating out of 17 offices in Europe, North America, and Asia Pacific.