Frank Holland

Frank Holland is InsideQuality’s online editor.

Thu, 06/05/2003 - 22:00
Vive la Revolution! ISO 9000 Enters Government The idea was to improve efficiency and cut costs, but what started out as a good idea may well become a coup d’état whose time has come.
Thu, 06/05/2003 - 22:00
Many Americans feel like the winds of change have blown away from them. They turn out on Election Day to provide a gust that blows back to local, state and federal power centers, where the clashing breezes become tornadoes. Consequently, many…